Privacy Policy for Voxon Digital

Effective Date: 15 November 2025
Last Updated: 15 November 2025

Voxon Digital (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with UK data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with us or use our website.


1. Who We Are

Voxon Digital
19 Maythorn Close
United Kingdom

Website: www.voxondigital.com
Email: team@voxondigital
Phone: 07498 343957

We provide digital marketing services including social media management, paid advertising, website services, content creation, and strategy.


2. Information We Collect

We collect personal information to provide and improve our services. This may include:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Business name

  • Project details and requirements

  • Social media account information

  • Payment details (via Stripe)

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser information

  • Website usage data

  • Cookies and tracking information

C. Information From Third Parties

We may receive information from:

  • Meta platforms (Facebook, Instagram)

  • Stripe (payment information)

  • WordPress (contact form submissions)

  • Notion (project and client management)

  • Analytics and advertising tools


3. How Leads Contact Us

Leads may contact us through:

  • Our website (WordPress)

  • Email

  • WhatsApp

  • Social media (Meta platforms)

  • Online forms

  • Marketing campaigns


4. How We Use Your Information

We use personal data to:

  • Provide and manage our services

  • Communicate with you regarding projects and enquiries

  • Process payments through Stripe

  • Improve our website and marketing performance

  • Send marketing emails and text messages (only where consent is given)

  • Manage client information and projects through internal tools such as Notion

  • Comply with legal or regulatory requirements


5. Legal Basis for Processing (UK GDPR)

We process personal data based on:

  • Consent – for marketing communications

  • Contractual necessity – to deliver our services

  • Legitimate interests – for analytics, service improvement, and communication

  • Legal obligations – such as financial record-keeping for HMRC


6. Tools We Use That May Process Your Data

We use the following platforms and tools:

  • Stripe – payment processing

  • Meta (Facebook & Instagram) – advertising, lead collection, messaging

  • Notion – internal client and project management

  • WordPress – website hosting and contact forms

  • Email and SMS platforms – for marketing messages

  • Other international service providers as needed

Some of these providers are located outside the UK.


7. International Data Transfers

Your data may be transferred outside the UK due to the location of our service providers (e.g., Meta, Stripe, Notion).

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses

  • Data protection agreements

  • Privacy compliance frameworks relevant to UK GDPR


8. Sharing Your Information

We do not sell your personal data.

We may share limited information with:

  • Contractors or freelancers (under confidentiality agreement)

  • Service providers such as Stripe, Meta, WordPress, and analytics tools

  • Legal or regulatory authorities where required

These parties receive only what is necessary to perform their function.


9. Marketing Communications

We may send marketing emails and text messages to you only when you have given consent.

You can opt out at any time by:

  • Clicking “unsubscribe” in marketing emails

  • Replying “STOP” to marketing text messages

  • Contacting us directly


10. Cookies

Our website uses cookies and similar tracking technologies to improve user experience, analyse performance, and support marketing.
You may manage your cookie preferences through your browser settings.

A full Cookie Policy can be provided separately if needed.


11. How We Store and Protect Your Data

We use appropriate technical and organisational measures to safeguard your data, including:

  • Password-protected systems

  • Encrypted storage

  • Access restrictions

  • GDPR-compliant platforms

We only retain personal data for as long as necessary for the purposes outlined in this policy.


12. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Request corrections

  • Request deletion (right to be forgotten)

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with the ICO if you believe your data is being mishandled

To exercise these rights, email team@voxondigital.


13. Children’s Privacy

Our services are not directed at individuals under the age of 16, and we do not knowingly collect data from children.


14. Updates to This Privacy Policy

We may update this policy from time to time.
The “Last Updated” date at the top reflects the latest version.


15. Contact Us

For questions regarding this Privacy Policy or your personal data, contact:

Voxon Digital
Email: team@voxondigital
Phone: 07498 343957
Website: www.voxondigital.com